FAQs

What products do you offer?

CLD Collective offers a wide range of second hand luxury goods, including stylish and durable pieces made from the highest quality materials. Our products are designed to last a lifetime while maintaining their value.

How can I order?

Ordering from CLD Collective is easy. Simply browse our online store, select the items you want, and proceed to checkout. We offer secure payment options and worldwide shipping.

What is your return policy?

All our sales are final, we do not accept returns. However, in a rare occasion you would receive the wrong item: you will receive an equal amount in store credit to get a new item.

How can I track my order?

Once your order has been shipped (1-2 business days), you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. All orders are shipped via UPS or UPS Express.

Do you ship internationally?

Yes, we offer international shipping to many countries worldwide. Shipping options and costs may vary depending on the destination.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and sometimes bank transfers or other digital wallets. For Klarna payments, you can create a one-time card via Klarna's website and use that as your card for payment.

Do you offer sizing assistance?

For any questions regarding sizing, you can always contact us via email: info@cldcollective.com or Instagram @cld.collective
We understand difficulties with sizing, so we will always have personal assistance.

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